Purpose-Built

Software

for Managing Small Business Programs

Trusted by networks across the nation, including:

California Office of the Small Business Advocate
Government
Sacramento
.
CA
City of Denver
Government
Denver
.
CO
Miami-Dade Office of Innovation & Economic Development
Government
Miami-Dade County
.
FL
Nova Southeastern University
Higher Education
Fort Lauderdale
.
FL
Invest Atlanta
Government
Atlanta
.
GA
St. Tammany Economic Development Corporation
Government
Covington
.
LA
BUILD Institute
Entrepreneurship Center
Detroit
.
MI
Flint & Genesee Economic Alliance
Government
Flint
.
MI
SLDC
Government
St. Louis
.
MO
Missouri SBDC
SBDC
Kansas City
.
MO
200+
Communities who trust Startup Space
25,000+
Small businesses supported
40,000+
Platform users
Benefits

An all-in-one solution

Startup Space features integrate with each other, so you can get entrepreneurs the help they need and follow their journeys in real time.

Centralize your activity

Make Startup Space the single source of truth for all your business support programs and activity.

Entrepreneurs at the center

Startup Space is designed to be a single front door for entrepreneurs to your community’s business support opportunities.

Eliminate data silos

Create data flows for all your activities that seamlessly integrate and tell a clear story of your organization’s impact.

Create warm connections

Refer business owners to the resources they need within a virtual environment. Then track how they use and benefit from those resources.

Reporting & Analytics

Using the data in your hub, craft detailed reports tailored to your organization's goals.

Create reports formatted in compliance with federal and state funding guidelines

Tell a cohesive story to private funders about the impact your organization is making

Earn public buy-in by demonstrating strategic outcomes

Program Management

A powerful tool to organize community members into programs and guide them through structured processes — from applications to approvals — all in one place.

Group members into programs, cohorts, and special initiatives.

Run application-based processes like grants, coworking, vetting, and program intake.

Manage workflows from start to finish with built-in tracking and approvals.

Counseling Session Tracking

Connect business owners with the expertise they need.

Use the mentorship dashboard to track connections between business owners and advisors

Explore how entrepreneurs move through the community ecosystem before and after mentorship

Deliver and report on technical assistance programming

User Database (CRM)

Store all the data about any user you need to know in a central space.

Collect unlimited data about each user, ensuring you have all the information you need

Track user activity and engagement at a granular level to inform program development, grant applications, and more

Follow business owners as they journey through your entire pipeline of support

What our users say about us...

How Startup Space has transformed the experiences of our partners and their communities.

Partnering with Startup Space allowed us to create the Flint & Genesee Business Bridge, a space where buyers and BIPOC-owned businesses can connect.

Tyler Rossmaessler
Executive Director

"The EIC Team has brought nationwide insights and best practices to help the Mississippi SBDC with the implementation of our programs statewide. The Connect MS Portal provides a best in class tool to connect business owners directly with support."

Sharon Nichols
State Director

We are only a few weeks into our launch and the feedback from business owners, business consultants and our internal shareholders is great. We look forward to a prosperous working relationship for many years.

Jeff Morris
Program and Special Projects Manager

"Startup Space has been a great tool for tracking our consulting and trainings under the State Small Business Credit Initiative. It’s easy to use and helps us stay organized and on top of our client referrals."

Marcela Mendoza
Special Programs Coordinator

Because we provide different services to many entrepreneurs, we needed a system that would allow us to both engage the entrepreneurs we work with and track business data and information. EIC gave us that system.

Stacey Fowler
SVP, Minority and Small Business Empowerment

"I just wanted to give a sincere thank you to David, who provided some of the best customer service and tech support I have ever experienced. He called me within two minutes of me sending the original email late last night seeking technical help and then met with me over video to make sure it all went through."

Dan Schmid
Director of Development

"Startup Space has strengthened our data collection and reporting measures both for our local community outreach and our statewide funding initiatives. Using Startup Space we are able to efficiently process client applications. It is great to work with such a motivated and engaged team!"

Mary Kelly
Data & Reporting Coordinator

"I’m so glad we made the decision to move forward with Startup Space – a truly one-of-a-kind organization that has never once forgotten what customer service really is."

Kathy Roach
Manager of Entrepreneurial Operations

[..] we selected EIC as our platform, and it has been a game changer. Not only has it helped us connect ecosystem providers, but it’s also allowed us to clearly demonstrate the impact of our funding.

Tara Lynn Gray, DHA
Director

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FAQs

Find answers to common questions about Startup Space and how it supports SBDC operations.

Can I manage my coworking space using Startup Space?

Our interactive platform allows coworking space managers to supervise every step of the coworking process, from member agreement forms and individual room booking to communication and invoicing.

Can I use this tool to run a pitch competition?

Not only that, you can use this tool to equip the entrepreneurs in your community to win pitch competitions! Using our intake form tool, you can  manage, review, and score applications to your programs and competitions. 

To help entrepreneurs prepare, enroll them in Courses so you can share best practices and tips with your business owners to help them craft the perfect pitch. Need a way to send out marketing materials promoting the competition to your network? We've got that covered too!

How do I use Startup Space to manage my classes and programs?

Our online learning platform, Courses, allows you to create sets of modularized content from videos, slide decks, downloadable templates, and more. Participants can then be given access to your cohort-based or self-paced programs. You can even build in assessments to be sure that your business owners are tracking towards their goals along the way!

Can my clients access community events and resources listed in Startup Space without logging in?

Yes, each event registration page has a unique link that can be shared on your website or in marketing materials. Your clients can register for each event individually or for recurring events.

How can I make referrals using Startup Space?

Tired of looking back through your emails to see which referrals were made each month or quarter? Referrals, our community connection tool, lets navigators like you connect business owners with your other community partners. The system will send contact information on your behalf, so you won't need to find it for each person. This will also create a centralized list of your referrals that you can use for easy follow-up and reporting.

How can I make referrals using Startup Space?

Tired of looking back through your emails to see which referrals were made each month or quarter? Referrals, our community connection tool, lets navigators like you connect business owners with your other community partners. The system will send contact information on your behalf, so you won't need to find it for each person. This will also create a centralized list of your referrals that you can use for easy follow-up and reporting.

Can I use Startup Space to track economic data over time?

Yes, our platform allows for the same data points to be collected from business owners as they progress. By collecting metrics such as FTE and gross revenue over time, you will be able to track the growth—and local economic impact—of the businesses you are working with.

Can we use Startup Space to track technical assistance and business coaching for our clients?

Of course! Our Business Advising tool allows you to track session dates, duration, notes, and more. This allows you to see the progress your clients are making towards their business goals. The tool also creates aggregate reporting for you so that you can see total hours of service, number of clients served, and other crucial metrics.

Can program applicants upload documents to Startup Space for our team to review?

Yes! Our data intake tools allow for document uploads, signatures, and a variety of other data entry options.

Is Startup Space easy for a business owner to navigate?

Our platform is built to give your business owners and clients the optimal experience. Without requiring account set up or login, you can collect demographic and business information securely, manage registration for services and programs, and sell tickets for events.

How do you approach data security?

Learn more about all our security practices and protocols in our Trust Center.

How does Startup Space integrate with my current system and reporting to my funder(s)?

We know that your processes and reporting tools are important for your overall organizational success. Think of our platform as an entry point where business owners can connect with your webinars, services, and partners. Once they are ready for your direct support, they will transfer to your internal systems for direct technical assistance and tracking.

Is there a limit on how many users I can have in my Startup Space hub?

There is no limit on how many users you can host in your Startup Space hub.

How customizable is Startup Space for my organization’s needs?

Startup Space is as customizable as you need it to be, but even the most basic Startup Space subscription comes with the ability to fully white label and customize your hub. If you have something specific in mind, let’s talk about it.

Do Startup Space reports comply with federal reporting requirements?

We thought you’d never ask. Yes, we can deliver customized reports that fully comply with federal or state program guidelines, such as SSBCI and Build 2 Scale.

Will Startup Space connect to other systems my organization uses?

Absolutely. We can accommodate most requests for system integration, and have done so with many of our customers. What systems do you specifically have in mind? Let’s chat about it!

Is Startup Space a resource mapping tool?

While our resource compass tool can serve as an ecosystem resource map, that’s only the beginning of what Startup Space can do. Resource directories are great, but what happens after an entrepreneur connects to a resource? If you want a system that delivers a complete pipeline of support, Startup Space is for you.